Accommodation agreementAgreement

 

Scope of application

Article XNUMX
Accommodation contracts and related contracts to be concluded between the hotel and the guest shall be subject to the provisions of this agreement, and matters not stipulated in this agreement shall be subject to laws and ordinances or generally established customs. .

Two
If the hotel accepts a special agreement within the scope of laws and customs, the special agreement shall take precedence regardless of the provisions of the preceding paragraph.

Application for accommodation contract

Article XNUMX
A person who intends to apply for an accommodation contract with the hotel shall notify the hotel of the following particulars:
   (XNUMX) Guest name
   (XNUMX) Accommodation date and estimated time of arrival
   (XNUMX) Accommodation charges (in principle, according to the basic accommodation charges listed in Appended Table XNUMX)
   (XNUMX) Other matters deemed necessary by the hotel

Two
In the event that the Guest requests, during his/her stay, the continuation of the accommodation beyond the date specified in Item XNUMX of the preceding Paragraph, the Hotel shall treat it as an application for a new Accommodation Contract at the time such request is made.

Establishment of accommodation contract, etc.

Article XNUMX
An accommodation contract shall be deemed to have been concluded when the hotel has accepted the application as stipulated in the preceding article.However, this does not apply when it is proved that the hotel did not accept it.In addition, when making a reservation via the Internet, when the fact that the hotel accepts the application set forth in the preceding article is displayed on the URL of the reservation reception site of the hotel (hereinafter referred to as this site) on the Internet, or It shall be established when the e-mail to that effect reaches the server that manages the e-mail address specified by the customer.

Two
When an accommodation contract has been concluded in accordance with the provisions of the preceding paragraph, the application fee determined by the hotel up to the basic accommodation fee for the period of stay (XNUMX days if it exceeds XNUMX days) must be paid by the date specified by the hotel. .

Three
The deposit shall first be applied to the final accommodation charge to be paid by the guest, and in the event of a situation requiring provision of the provisions of Article 18 and Article 12, the deposit shall be applied in the order of cancellation charges and then compensation. , If there is any remaining balance, it will be refunded at the time of payment of charges as stipulated in Article XNUMX.

Four
If the application fee in Paragraph XNUMX is not paid by the date specified by the hotel in accordance with the provisions of the same paragraph, the accommodation contract will become invalid.However, this is limited to cases where the hotel notifies the guest to that effect when specifying the due date for payment of the deposit.

Five
In the event that the Hotel presents an incorrect accommodation charge on the Internet site or informs of an incorrect accommodation charge over the phone, an application for an accommodation contract is made based on the said accommodation charge, and the Hotel accepts it, the said charge will not be refunded. If the price is remarkably lower than the accommodation charges for the preceding and following dates, unless the reason for the lower price is indicated or provided, such as "limited", "special", or "campaign", it is a mistake under the Civil Code. Since it is an acceptance by the hotel, the accommodation contract will be invalid and we will promptly notify you to that effect.

Special contract requiring no payment of application fee

Article XNUMX
Notwithstanding the provisions of Paragraph XNUMX of the preceding Article, the Hotel may enter into a special agreement that does not require payment of the application fee as stipulated in the same Paragraph after the conclusion of the contract.

Two
If the hotel does not request the payment of the deposit as stipulated in paragraph XNUMX of the preceding article and does not specify the due date for payment of the deposit when accepting the application for accommodation reservation, it will be treated as if the special contract stipulated in the preceding paragraph has been accepted. increase.

Refusal to terminate the accommodation contract

Article XNUMX
The hotel may not accept the conclusion of an accommodation contract in the following cases.
   (XNUMX) When the application for accommodation does not comply with these Terms and Conditions.
   (XNUMX) When there is no room in the guest room due to full occupancy.
   (XNUMX) When it is recognized that the person who intends to stay is likely to act contrary to the provisions of laws and regulations, public order or good morals regarding accommodation.Or when the same act is actually recognized.
     a. When the person seeking accommodation is an organized crime group, a member of an organized crime group, an organization related to an organized crime group or a related person, or a related person of other anti-social forces.
     (b) When the person who intends to stay is an organized crime group or a corporation or other organization whose business activities are controlled by a gang member.
     c.When the person who intends to stay is a corporation and one of its executives or employees is a member of an organized crime group.
     D. When the person who intends to stay at the hotel behaves in a way that causes significant inconvenience to other guests.
     E. When the person seeking accommodation commits a violent act against the accommodation facility or the accommodation facility staff, or requests an unreasonable burden.
   (XNUMX) When the person who intends to stay is clearly recognized as having an infectious disease.
   (XNUMX) When accommodation cannot be provided due to natural disasters, facility failures, or other unavoidable reasons.
   (14) When it falls under the provisions of Article XNUMX (Items XNUMX and XNUMX) of the Fukui Prefecture Inns and Hotels Law Enforcement Ordinance.

Guest Right to Cancel Contract

Article XNUMX
The guest may cancel the accommodation contract by notifying the hotel.

Two
If the guest cancels the accommodation contract in whole or in part due to reasons for which the guest is liable , except when the guest canceled the accommodation contract due to the payment.However, in the case where our hotel has accepted the special contract set forth in Article XNUMX, Paragraph XNUMX, when the guest cancels the accommodation contract, our hotel will not be responsible for the payment of the penalty when the guest cancels the accommodation contract. may be treated as unacceptable.

Three
If the guest does not arrive by XNUMX:XNUMX p.m. on the day of accommodation without contacting the hotel (if the estimated time of arrival is specified in advance, the time has passed after that time), the hotel will cancel the accommodation contract. may be treated as having been canceled by the guest.

The hotel's right to cancel the contract

Article XNUMX
The hotel may cancel the accommodation contract in the following cases.
  (XNUMX) When it is recognized that there is a risk that the guest will act against the provisions of laws and regulations, public order or good morals regarding accommodation, or when the same act is actually recognized.
  (XNUMX) If the lodger is a person or group that falls under any of the following, or if the lodger is found to behave or speak as follows:
    a. gangsters or members of gangsters
    B. Crime groups or corporations or other organizations whose business activities are controlled by crime groups
    C. A corporation whose executives are members of organized crime groups
    D. When the guest behaves in a manner that causes significant inconvenience to other guests.
    E. When the accommodation facility or accommodation facility staff perform violent demanding acts, or demand a burden that exceeds the reasonable range.
  (XNUMX) When the guest is clearly recognized as having an infectious disease.
  (XNUMX) When the accommodation cannot be provided due to reasons caused by force majeure such as natural disasters.
  (XNUMX) When you smoke in bed, mischief with firefighting equipment, etc., or when you do not follow the prohibited items of the usage rules established by the hotel.

Two
When the hotel has canceled the accommodation contract in accordance with the provisions of the preceding paragraph, the hotel will not charge the guest for the accommodation services, etc. that have not yet been provided.

Registration of accommodation

Article XNUMX
The Guest shall register the following particulars at the front desk of the Hotel on the day of accommodation.
  (XNUMX) Guest's name, age, gender, address and occupation
  (XNUMX) For foreign nationals, nationality, passport number, port of entry and date of entry
  (XNUMX) Departure date and scheduled departure time
  (XNUMX) Other matters deemed necessary by the hotel

Two
If you intend to pay the fee by means of a traveler's check, accommodation coupon, credit card, or other means that can be substituted for currency, you will be required to present them in advance at the time of registration in the preceding paragraph.

Room usage time

Article XNUMX
The guest can use the guest room of the hotel from 10:XNUMX pm to XNUMX:XNUMX the next morning.However, if you stay consecutively, you can use it all day except for the day of arrival and departure.

Two
Notwithstanding the provisions of the preceding paragraph, the hotel may allow the guest to use the guest room outside the hours stipulated in the same paragraph.In this case, the following additional charges will apply.
  (3) Up to 30 hours exceeding XNUMX% of the room charge equivalent
  (3) Overtime of 100 hours or more: XNUMX% of room charge equivalent

Three
The amount equivalent to the room charge in the preceding paragraph shall be 70% of the basic accommodation charge.

Compliance with Terms of Use

Article 10
Guests are required to comply with the usage rules established by the hotel while in the hotel.

Opening hours

Article 11
The business hours of the main facilities, etc. of the Hotel are as follows, and the detailed business hours of other facilities, etc., are provided in pamphlets provided, notices displayed in various places, service directories in guest rooms, etc.
  (XNUMX) Service hours for front desk, cashier, etc.
     B No curfew
     B Front service 24 hours
  (XNUMX) Eating and drinking service hours
     B. Breakfast 00:00 am to XNUMX:XNUMX am
     B. Lunch 11:30 a.m. to 30:XNUMX p.m.
     C. Dinner 30:30pm to XNUMX:XNUMXpm

Two
The hours set forth in the preceding paragraph may be changed temporarily due to unavoidable circumstances.In that case, we will notify you in an appropriate manner.

payment of fees

Article 12
The breakdown of the accommodation charges, etc. to be paid by the guest shall be as listed in Appended Table XNUMX.

Two
Payment of the accommodation charges, etc. in the preceding paragraph shall be made at the front desk at the time of departure of the guest or upon request by the hotel, in currency or by means of traveler's cheques, accommodation coupons, credit cards, etc. recognized by the hotel. .

Three
Accommodation charges shall be charged even if the guest voluntarily does not stay after the hotel has provided a guest room to the guest and it has become available for use.

Liability of the hotel

Article 13
The hotel will compensate the guest for any damages caused by the performance of the accommodation contract and related contracts, or the non-fulfillment of them.However, this does not apply when it is due to reasons not attributable to the hotel.

Two
Although our hotel has received the fire service mark from the fire department, we have ryokan liability insurance in order to deal with unexpected fires.

Handling when the contracted guest room is not available

Article 14
When it is not possible to provide the contracted guest room due to various circumstances, we will arrange other accommodation facilities under the same conditions as much as possible with the consent of the guest.

Two
Notwithstanding the provisions of the preceding paragraph, when other accommodations cannot be arranged, the hotel will pay the guest a compensation fee equivalent to the cancellation charges, and the compensation fee will be applied to the reparations.However, if there is no reason attributable to the hotel for not being able to provide the guest room, we will not pay the compensation fee.

Handling of deposited items

Article 15
The hotel will compensate for the loss, breakage, or other damage to the goods, cash, and valuables deposited at the front desk by the guest, except in the case of force majeure.However, if you do not use the safe in the hotel or the safe in your room and lose cash valuables, the hotel will not be held responsible.Regarding cash and valuables, if the hotel asks for a statement of the type and value, but the guest does not do so, based on the recognition of the facts, we will comprehensively judge the various circumstances and We will compensate for the damage within the range of the reasonable limit.

Storage of guest's baggage or personal belongings

Article 16 (Finding and Lost Items)

One
If the owner of the found or forgotten item is known, the facility will contact the customer.However, this does not apply when the facility determines that there is a risk of privacy.

Two
The facility will decide whether the items left in the facility are left behind or abandoned (so-called waste).

Three
If the owner of the lost item cannot be identified, it will be handled in accordance with the Lost Property Law.
However, food and drink that have been opened, items that are likely to rot or deteriorate, used underwear, cloth such as towels, contaminated items, broken items, etc. must be delivered to the police station based on our regulations. I will dispose of it.

Four
As mentioned above, this facility cannot accept any compensation for damages due to the handling up to the preceding paragraph.

parking liability

Article 17
When a guest uses the hotel's parking lot, regardless of whether the vehicle key is entrusted to the hotel, the hotel only lends the space and is not responsible for the management of the vehicle.However, in the event that damage is caused intentionally or negligently on the part of the Hotel in managing the parking lot, the Hotel shall be responsible for compensation.

Guest Responsibility

Article 18
When the hotel suffers damage due to the guest's intention or negligence, we will claim compensation for the damage equivalent to the guest.

Two
When our hotel suffers damage such as destruction, damage, loss, etc. due to intentional or negligence of the guest to the assets owned by our company inside and outside the hotel, restoration and compensation costs and sales suspension period As a cost, we will claim the equivalent amount of damages (even after check-out).

Three
Based on the revision of the Health Promotion Law, the entire building is non-smoking except for designated smoking areas and guest rooms where smoking is permitted.
If smoking is permitted in the hotel or non-smoking guest rooms other than the smoking area during the stay or after departure of the guest, we will claim damages (even after check-out) as a special cleaning fee and room charge for the sales suspension period. increase.
(50,000 yen per room for guest rooms, amount equivalent to damages for other buildings)

Appended Table 12 Calculation Method of Accommodation Charges (related to Article XNUMX, Paragraph XNUMX and Article XNUMX, Paragraph XNUMX)

*Please slide the screen horizontally to see the table below.

    breakdown
guests
total amount payable
Cost of overnight stay ① Basic accommodation charge (room charge + breakfast and dinner charges)
② Service charge (① × 15%)
additional fee ③ Additional drinks (food and drink other than breakfast and dinner) and other usage fees
④Service charge (③×10%)
tax B Consumption tax
(b) Bathing tax (only for hot spring resorts)

Remarks 70.Child rates apply to children of elementary school age or younger, and 50% of the adult rate will be charged if meals and bedding conforming to adults are provided, and XNUMX% will be charged if children's meals and bedding are provided.
    A fee of 1 yen (excluding tax) will be charged if only bedding is provided for children over 3,000 year old and under elementary school age.
    Children over 1 year old and under elementary school age who do not need meals or bedding For infants who do not provide bedding and meals, we will charge 2,000 yen (excluding tax).

Appended Table XNUMX Penalties (related to Article XNUMX, Paragraph XNUMX)

*Please slide the screen horizontally to see the table below.

Normal day no nights When you didn't tell about the cancellation on the day When you contact about the cancellation the day before XNUMX days ago XNUMX days ago XNUMX days ago XNUMX days ago 14 days before your tour 30 days before your tour
Up to 14 people 100% 100% 50% 30% 30% 20% 10% - -
15 to 30 people 100% 100% 50% 30% 30% 30% 20% - -
31 to 100 people 100% 100% 80% 50% 30% 30% 20% 10% -
101 above 100% 100% 80% 50% 50% 30% 30% 15% 10%

Specific day no nights When you didn't tell about the cancellation on the day When you contact about the cancellation the day before XNUMX days ago XNUMX days ago XNUMX days ago XNUMX days ago 10 days before your tour 14 days before your tour 30 days before your tour
Up to 14 people 100% 100% 50% 30% 30% 20% 10% 10% - -
15 to 30 people 100% 100% 80% 50% 30% 30% 20% 15% 10% -
31 to 100 people 100% 100% 80% 50% 50% 30% 20% 20% 15% 10%
101 above 100% 100% 100% 80% 50% 50% 30% 30% 30% 15%

(Note) XNUMX. The percentage is the ratio of the penalty to the basic accommodation charge.
   XNUMX.If the number of days contracted is shortened, a penalty for one day (the first day) will be collected regardless of the number of days shortened.
   15% of the number of guests (fraction Rounds up when ) appears, no penalty will be charged.
   4.特定日とは、土曜日、祝前日、5月3日~5月5日、8月13日~8月15日、12月29日~1月3日とします。

Established March 13, 3
(Revised on October 5, 1)
(Revised on October 5, 8)

Date of stay

number of stays

Number of people/1 room

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