At Grandia Hosen, we will respond to 5 items (shrimp, crab, buckwheat, eggs, dairy products) as a response to food allergies.
Please let us know at least XNUMX days in advance due to the availability of ingredients.In addition, the ingredients of the change will be the content of the hotel.
Please check the following items when making a reservation.

• Allergens contained in raw materials may be contained in soup stock, extracts, binders, seasonings, etc., and cannot be removed. Allergies are not guaranteed.
• We accept requests for food allergies at the time of reservation.Please note that we cannot respond if it is less than 3 days before the date of use.In addition, the secretary of a group/group will confirm the prior meeting upon arrival.
• We accept requests for food allergies at the time of reservation.Please note that we cannot respond if it is less than 3 days before the date of use.In addition, the secretary of a group/group will confirm the prior meeting upon arrival.
• All meals are cooked in the same kitchen as other meals, using common utensils.
• We ask for your understanding that it is difficult to exclude seasonings such as soy sauce and miso, which are indispensable to Japanese cuisine, as allergens.
• Although it is thoroughly washed, there is a possibility that trace amounts of allergens may adhere or be mixed.Therefore, please note that the meals provided are not completely allergy-friendly.
• Please note that if the symptoms are serious, we may be forced to refuse for the safety of the customer.
• An additional charge may be incurred if the meal contents are changed significantly due to allergies.Also, depending on the designated ingredients, the number of items on the menu may be reduced.Please note.
• If your meal is a buffet, we cannot accommodate food allergies.
• Please refrain from making requests based on whether you like or dislike food.
• Requests made after arrival on the day of arrival cannot be accommodated.