ABOUT About Grandia Hosen
MESSAGE Message

共 感とchallenging

What is empathy?
  1. Empathy with our customers ⇒ We believe that customer satisfaction is our joy.
  2. Empathy with employees ⇒ If there is no sense of unity within the team, it will not be possible to provide high-quality services.
  3. Empathy with the local community ⇒ Utilization of local resources will increase the appeal of the inn.
What is the challenge?
  1. The challenge of never-ending service improvement ⇒ It is necessary to be aware of yourself as a service industry professional.
  2. Taking on the challenge of establishing new inn services ⇒ We will continue to create new inn appeals that suit the times.
  3. Challenge to create a new self ⇒ Realize your personal dreams through your own growth.
Finally

The hotel industry is an occupation with irregular work patterns and is a human service industry.
I think some people may find it a difficult job.
On the other hand, when a customer thanks you, you can experience the greatest sense of accomplishment and fulfillment.
“I want to overcome difficulties with the joy of being moved and connect that to my own growth.”
We are looking for high-minded people who resonate with these values.

Grandia Hosen Co., Ltd.
President

Toru Yamaguchi

CULTURE History of Grandia Hosen

Awara Onsen is a hot spring resort with a 1883-year history since its opening in 140, and has been enjoyed by many people as a back-room retreat in the Kansai region.
In the past, there have been repeated earthquakes such as the Great Fukui Earthquake and the Ashihara Great Fire, but the city has overcome these and is progressing with the development of a new town in line with the times.
Among them, Grandia Hosen is a new inn that was established in XNUMX as Hosenso, which was inherited from the previous inn, Funatsuya.
Currently, we have expanded to 111 rooms and are the first in the country to welcome many customers by offering everything from rooms with gardens and open-air baths to value plans.

The concept of the museum is to keep up with the times
``A new sense of travel that goes beyond a ryokan''...a new sense of travel, the incorporation of old and new Japanese and Western culture, ``XNUMX joys''...the search for all kinds of customer satisfaction, from ``ryokans you want to visit'' to ``ryokans you want to go to again'' ...Our aim has changed over time to create accommodations that are loved even more, but at the core of our efforts we have always aimed to create a space of relaxation for our guests.
I would like to continue to devote myself to this spirit without forgetting it.

VISION Values ​​we aim for
Become a service professional

As a service industry professional, we constantly strive to improve customer satisfaction.
To achieve this, we believe it is important to create an environment where employees can enjoy working.
We believe that only when employees with the same values ​​work together as one can we provide high quality and comfortable service.

Increasing profitability and creating an independent industry

Up until now, the hotel industry has been positioned as a low-profit enterprise because it is both equipment-intensive and human-intensive.
It is important to maintain a profitable business while providing new services.
In particular, we believe that promoting multitasking, where each employee acquires a variety of skills, will not only increase productivity and profitability, but will also lead to career development for employees.

Creation of new inn services

As has always been the case, the needs for inns change with the times.
We are required to constantly create new value in order to meet the diversifying needs of our customers, including attracting new tourists from the Tokyo metropolitan area and from overseas.

ACTION Regional cooperation
Through regional cooperation
Irreplaceable experience and learning

Grandia Hosen collaborates with local producers.
・Education experience to understand SDGs, such as reusing food waste using compost
・Improve interest and knowledge about food and agriculture through harvesting and farming experiences
・Developing social skills through interaction with local people
We are promoting initiatives that allow visitors to create irreplaceable experiences, learning, and memories through Fukui's charms and local culture.

Cooperation with local producers

At Grandia Hosen, local producers
・Mr. Majiwaru Noen
・Awara Yunomoto Farm, agricultural cooperative corporation
In collaboration with Fukui, we are working to promote the appeal of Fukui through nature experiences.

CULTURE Organizational culture
family business organization

Our company has built an organization and culture in which management and employees cooperate and support each other based on trust.In the hotel industry, which requires a sense of team unity, we believe that maintaining a family-like organization and corporate culture is important in maintaining employees' trust in the company.

frontier spirit

We have continued to operate our business with a frontier spirit, always looking one step ahead of the times, such as relocating to the suburbs ahead of motorization in the 40s, installing new guest rooms with open-air baths to cater to individual customers, and enhancing convention functions. Ta.

INDUCATION In-house System
INDUCATION 01
Training system

There is a system
New employee training, follow-up training, external training, self-development support

INDUCATION 02
Self-development support system

There is a system
Support for acquiring qualifications available (if you acquire qualifications designated by the company, you can receive company subsidies).
<Example> Liquor expert, sommelier, practical English skills test, Japanese cuisine test, etc.

INDUCATION 03
In-house certification system

There is a system
Japanese Inn Hospitality Certification [Beginner/Intermediate/Advanced]

STATUS The kind of person we are looking for

I find joy in sharing the excitement with customers and co-workers, and connect this to my personal growth.
We believe that the origin of the service industry lies in "human resources development".Please share these values ​​with us,
We are looking for people who can work with us to create new inn services.